Red Leaf Chicago, LLC d/b/a DigitalMint User Agreement, Privacy & Identity Verification Policy

This User Agreement & Privacy Policy ("Agreement") is a contract between you ("User”) and Red Leaf Chicago, an Illinois Limited Liability Company ("Company") and applies to your use of the DigitalMint Bitcoin Kiosks & Teller Applications and all services described herein (collectively, the "Red Leaf Chicago Services"). By using this or any other DigitalMint Bitcoin Kiosk & Teller Applications , you expressly consent and agree to the terms of this agreement. You agree and understand that Bitcoin is not legal tender, carries no protection by the FDIC, and the use of bitcoin is subject to all applicable state and federal laws and regulations. You agree that all sales are final, and you understand that bitcoin transactions, by their very nature, are irreversible. The Company shall not transmit monetary value to another person or to another location for any person. This prohibition does not apply to sending bitcoins to wallets hosted by third-party services, as long as the customer has exclusive access to that hosted wallet.

You agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, "Communications") that we provide in connection with your use of Red Leaf Chicago Services. Communications include:

  • An access code text (SMS) message associated with every transaction attempted at this kiosk.
  • Notifications about special pricing, or expansion of Red Leaf Chicago Services.
  • Terms of use and policies you agree to (e.g., this User Agreement and Privacy Policy), including updates to these agreements or policies;

You may request to receive via email:

  • Account details, history, transaction receipts, confirmations, and any other Account or transaction information;
  • Legal, regulatory, and tax disclosures or statements
  • Responses to claims or customer support inquiries filed in connection with your Account.

We may provide these Communications to you by posting them to the Red Leaf Chicago website, emailing them to you at the primary email address with which you have contacted us, and communicating to you via instant chat, and/or through other electronic communication such as text message (SMS) or mobile push notification.

Identity Verification:

Red Leaf Chicago may request certain identifying information in order to comply with applicable, laws, policies, and regulations. This information includes, but is not limited to:

  • your name;
  • your photographic identification;
  • your address;
  • your phone number;
  • your e-mail address;
  • your date of birth; and social security number

We may share your personal information with:

  • Service providers under contract who help with parts of our business operations such as fraud prevention, bill collection, marketing and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
  • Financial institutions with which we partner.
  • DigitalMint may use Plaid Technologies, Inc. (“Plaid”) to verify your bank account and confirm your bank account balance prior to approving a transaction. DigitalMint only shares your information with Plaid in accordance with this Privacy Policy. Information shared with Plaid is treated by Plaid in accordance with its Privacy Policy, available at here.
  • Companies that we plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. You will receive prior notice of any change in applicable policy.)
  • Law enforcement, government officials, or other third parties when: We are compelled to do so by a subpoena, court order or similar legal procedure; or We believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement.
  • Other third parties with your consent or direction to do so. Company will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy